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Investment Queries
How do I start a daily SIP?
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You can start a daily SIP through the Pyllar app. Daily SIPs start at ₹101 per day. Set up a UPI mandate for automatic daily deductions from your bank account. Complete a quick KYC process using your PAN and Aadhaar within the app. Once your KYC is verified and the UPI mandate is set up, your daily SIP will begin automatically.
What returns can I expect on my daily SIP investments?
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Returns on your daily SIP investments depend on the type of mutual fund you choose. Equity funds may offer higher returns (typically 10-15% annually over the long term) but come with market risks. Debt funds offer more stable but lower returns (typically 6-8% annually). You can use our Daily SIP Calculator on the homepage to estimate potential returns based on your investment amount, duration, and expected return rate.
Is there a lock-in period for my daily SIP investments?
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No, there is no lock-in period for regular daily SIP investments. You can withdraw your funds anytime as per your convenience. However, if you invest in ELSS (Equity Linked Savings Scheme) funds for tax benefits under Section 80C, there is a mandatory lock-in period of 3 years.
Which mutual funds can I invest in through daily SIP?
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Pyllar partners with India's top Asset Management Companies (AMCs) including Aditya Birla Sun Life Mutual Fund, Nippon India Mutual Fund, Invesco Mutual Fund, and Edelweiss Mutual Fund. You can choose from a wide range of equity, debt, and hybrid mutual fund schemes based on your risk profile and financial goals.
Withdrawal Queries
How do I withdraw my savings from Pyllar?
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After your first daily SIP, it takes 1 to 2 days to create your account. Once your account is set up, you can withdraw funds anytime. The withdrawal option will be available on your home screen in the Pyllar app. Simply navigate to the withdrawal section, enter the amount you wish to withdraw, and confirm the transaction.
How long does it take for withdrawn funds to reflect in my bank account?
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Withdrawn funds typically appear in your bank account within 1 to 2 business days. Requests made on weekends or holidays may take 3 to 4 business days to process. The exact time may vary depending on your bank's processing time.
Are there any charges for withdrawing my investments?
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Pyllar does not charge any fees for withdrawals. However, some mutual funds may have exit loads if you redeem within a certain period (typically within 1 year for equity funds). Please check the scheme information document (SID) of your chosen fund for specific exit load details.
KYC Queries
What documents do I need to complete KYC verification?
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To complete KYC verification on Pyllar, you need a valid PAN card and Aadhaar card. You can complete the KYC process directly within the Pyllar app using these documents.
How long does KYC verification take?
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KYC verification usually takes 1 to 2 business days. In most cases, if your documents are clear and the information matches, verification can be completed within 24 hours.
Account Management
Can I change my bank account after making a payment?
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Currently, you cannot change your bank account after a payment has been made. This feature will be available soon. If you need to change your bank account, please contact our support team at contact@pyllar.in for assistance.
Manage Daily SIP
Can I change my daily SIP amount?
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Yes, you can easily increase your daily SIP amount by clicking the ADD button in Portfolio page. Changes typically take effect within 1 to 2 business days.
What happens if I miss a day's payment for my daily SIP?
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If auto-debit fails due to insufficient funds or any other reason, that day's investment is skipped. Your daily SIP continues from the next day. No penalties are charged for missed payments. However, it's recommended to ensure sufficient funds in your account to maintain consistency in your investment.
Payment Related Queries
I'm unable to complete the ₹1 payment during account setup. What should I do?
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If you're unable to complete the ₹1 payment, ensure you're paying from the same bank account you selected earlier. The ₹1 payment is a verification charge and will be refunded within 2 to 3 business days. If issues persist, contact our support team at contact@pyllar.in for assistance.
I made the ₹1 payment, but the app is stuck. What should I do now?
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The ₹1 payment will be refunded within 2 to 3 business days. Ensure you're paying from the same bank account you selected earlier. If the app is stuck, try closing and reopening the app. If the issue continues, please contact our support team for assistance.
What payment methods are accepted for daily SIP investments?
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Pyllar accepts UPI (Unified Payments Interface) for daily SIP investments. You can set up a UPI autopay mandate that will automatically debit the daily SIP amount from your bank account. This ensures seamless and hassle-free daily investments.
Order Placement Queries
What should I do if I don't receive an OTP during order placement?
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If you don't receive an OTP during order placement, check your mobile number and ensure you have a stable internet connection. If the page is unresponsive, close the app and try again. You can also request a new OTP after waiting for 30 seconds. If the issue persists, contact our support team.
About Pyllar
Is the Pyllar app safe to use?
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Yes, your investments are secure with Pyllar. We partner with trusted Asset Management Companies and provide transparent processes. Pyllar Fintech Private Limited is an AMFI registered Mutual fund distributor (ARN No. 341847). You can view your investments on government websites like MF Central. All transactions are secured with bank-level encryption.
How do I contact customer support?
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Our support team is available to help you. You can reach us via email at contact@pyllar.in. For any queries or assistance, please feel free to contact us and we will respond as soon as possible.
What makes Pyllar different from other investment platforms?
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Pyllar is a goal-based investment platform that helps you invest for specific financial goals like retirement, education, vacation, and festivals. We focus on daily SIPs starting from ₹101, making investing accessible to everyone. We partner with India's top AMCs and provide a simple, transparent investment experience.
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